You will identify a problem that requires a change initiative through an organization with which you are associated. You will develop the final case by clearly explaining the problem, by including background, and by completing all of the tasks below.

Here are the tasks to be completed:

1. Use the 6681 case outline mar9’17 (1).docx Download 6681 case outline mar9’17 (1).docxto help you structure the case in a logical manner.
2. Identify the symptoms that trigger your awareness of the need for change. This is a short explanation that does not require you to describe everything about your organization. Instead, list the set of symptoms that arise from your organization’s current manner of doing business.
3. Choose one of the following diagnostic models and explain each and every component of that model to fully analyze where the real problem exists.
1. The diagnostic models that you may use are: Six-Box, 7-S, or Star. To use these models correctly, you must discuss, comprehensively, each component of the model as it relates to the case.
2. Do not describe the model for the reader. Instead, explain why you chose the model that you chose as the diagnostic guide.
3. Then, explain your analysis of each model component.
4. Do NOT give recommendations in this section. This section is about analysis only. The analysis section describes current conditions.
4. Explain, in detail, the external factors that are impacting change as they relate to this case. Complete the external table found in Elements of a case.docx Download Elements of a case.docx using the external factors table and the 6681 PESTLE Analysis.docx Download 6681 PESTLE Analysis.docx that specifically describe the factors of the external environment. If you have a gap in the information in the table, look it up, and provide current information to complete the table. Again, do NOT make recommendations in this section of the case/change plan. Do not tell me what should happen or what you want to see. Describe ONLY what you find as you analyze the information you have looked about the external environment of this industry. Follow the instructions from the lecture videos.
5. Explain, in detail, why the external forces so important to this situation.
6. Explain, in detail, the internal factors that are impacting change as the relate to this case. Complete the internal tables found in Elements of a case.docx Download Elements of a case.docxthat specifically describe the factors of the internal environment. You will find two internal tables that you will complete. If you have a gap in the information in the table, look it up, and provide current information to complete the table.
7. Analyze/ Map the organization’s culture by explaining each component of the Cultural Web as it relates to the case. What are the notable aspects of the culture?
8. Diagnose structural dilemmas by using Table 5.10. You will need to reproduce the table to show your analysis. (Did you include your findings here in your large diagnosis model in question 6 above? If not, you missed something.) You MUST interpret the meaning of the score for your client, not in generic terms, but in terms that apply directly to your client.
9. Assess the organization’s readiness to change by using the table found in Exercise 4.3. You will need to reproduce the table to show your analysis. Interpret the results of the table.
A. Note: At this point, analysis is completed. You should see all of the pieces fitting neatly together, such that readiness for change is noted as either a strength or weakness, structural dilemmas are classified as either a strength or weakness, and opportunities and threats are all conditions over which the organization has no control. They simply exist and must be taken into consideration before you make you recommendations.
10. Identify your recommendation for either first-order or second-order change and provide a short explanation about why you chose this level of change. Be explicit.
11. Design and include a plan for addressing resistance to change.
12. Explain the lessons that you want learned from your story of how your organization needs to change. Tell them why.
13. Explain the image of change management that you are using and why.
14. Using Kotter’s 8 Step plan as a model, create an implementation plan. Be specific by giving dates, timelines, accountable parties, champions, and anything else that will help your plan be completed as you intend for it to be completed. Spell your plan out with steps and graphics. Do NOT give a generic description of what you wish will happen. Instead, give the reader a well-developed set of action steps and dates to guide the organization through the change.
15. Design a communication plan for this change initiative. Be very specific about how this will be handled.
16. Design an evaluation plan. How will you evaluate your plan? That is, how will you know that your initiative is successful? What are the specific markers that will indicate the success of your change plan? Higher revenues? More transfer of training? Fewer complaints. You must be specific about what your measures of success will be.
17. Format, format, format. Make your paper easy to read by including subheadings for each new piece. Without formatting, your case is just a jumble of words that lose meaning and context. Use color. Use graphics. Use figures. Use tables. Use whatever it takes to keep your reader engaged and wanting to read more. If the reader looks at a page that is all words and more words on the next page, your reader will get lost and disengage from the presentation.
18. Write a conclusion to this piece.
Utilize the individual Project problem identification document to reference creating an onboarding and training program for Zachry Group Talent Acquisition division.

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