Read the case study “Pennsylvania’s Unemployment Compensation Modernization System: Unfinished Business” (page 554 in the print book). As you review the case focus on two issues in particular:
1. DLI’s management failures in the project to date
2. The complexity of this project and ways to keep it on track
Assume that you are advising (consulting) for DLI on a project to complete Phase 3. Remember that the original Phase 3 work was stopped due to “problems that could not be resolved”. Your consulting company will not be doing the actual work on the new Phase 3 project, but as been hired to manage the project to keep it within budget and on schedule.
1. Identify the 2 most important project management techniques your consulting company will use to keep this project on track. Be sure to support your positions and cite at least 1 external source for each of the two techniques.
2. Identify the biggest challenge you see to keeping this project on track, given the historical issues with this project. (You can draw from Phase 1, 2 or 3 for this question and you may also choose a challenge that isn’t tied to a perticular phase, but be specific. For example, “budget” is certainly not specific enough. Explain why your chosen challenge is the biggest issue, but you do not need to provide any external sources to support your position here.
**Case Study Attached**