- Please watch the video How I Stole Great Customer Service with PrideLinks to an external site.. https://www.youtube.com/watch?v=9pgMpD3BRQE
- Which strategy (or strategies) discussed in this video stood out to you as the most important to enhancing customer satisfaction and building customer relationships? Please be sure to explain your rationale.
Please submit a paper composed in Word (if you are using a Mac, you can save or export Pages to a Word document) of approximately 1 to 1.5 pages (double-spaced, Times New Roman, 12-point font) to explain your responses. Make sure to include a Cover Page and References using the downloadable sample paper, as outlined in the notice below.