In this task, you will write an email for a professional context using one or more of the four types of written communication: transactional, persuasive, informational, and instructional.
Your submission must be your original work. No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. The similarity report that is provided when you submit your task can be used as a guide.
You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.
Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc., unless specified in the task requirements. All other submissions must be file types that are uploaded and submitted as attachments (e.g., .docx, .pdf, .ppt).
A. Create an email for a professional context using 8–15 sentences. In your email, do the following:
1. Provide a subject line for the email.
2. Provide an opening or salutation.
3. Develop the body of the email with an objective using at least one of the four types of written communication (i.e., transactional, persuasive, informational, or instructional), and do the following:
a. Employ cross-cultural communication practices throughout your email.
4. Provide concluding remarks.
5. Provide a closing or signature.
B. Analyze your use of cross-cultural communication within the email (suggested length of 5–8 sentences) by doing the following:
1. Identify three principles of cross-cultural communication you applied within the email.
2. Explain how you applied each of the principles of cross-cultural communication from part B1.
C. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.
D. Demonstrate professional communication in the content and presentation of your submission.
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NOT EVIDENT An email is not provided. |
APPROACHING COMPETENCE The email is not written for a professional context or is not within the required length. |
COMPETENT The email is written for a professional context and is within the required length. |
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NOT EVIDENT A subject line is not provided. |
APPROACHING COMPETENCE The subject line is not direct or specific or is not relevant to the content of the email. |
COMPETENT The subject line is direct and relevant to the content of the email. |
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NOT EVIDENT An opening or salutation is not provided. |
APPROACHING COMPETENCE The opening or salutation is not appropriate for a professional context. |
COMPETENT The opening or salutation is appropriate for a professional context. |
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NOT EVIDENT The body of the email is not provided. |
APPROACHING COMPETENCE The body of the email does not include a specific objective or does not attempt to use any of the 4 types of written communication. |
COMPETENT The body of the email includes a specific objective and uses at least 1 of the 4 types of written communication. |
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NOT EVIDENT The email does not employ any cross-cultural communication practices. |
APPROACHING COMPETENCE The email employs some cross-cultural communications practices, but the language is not straightforward, is vague, or is not written in the active voice. Or the email does not consistently use language that is positive, inclusive, or appropriate for a professional setting. Or it occasionally uses negative language, noninclusive language, or language this is not professional, and the effect of this language is considerable. |
COMPETENT The email employs cross-cultural communications practices. The language is straightforward and clear and is written in the active voice. The language is consistently positive, inclusive, and appropriate for a professional setting. The use of negative language, noninclusive language, or language this is not professional is rare, and its effect is negligible. |
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NOT EVIDENT The email does not include concluding remarks. |
APPROACHING COMPETENCE The email includes concluding remarks, but they do not effectively support the objective of the email, or they are not appropriate for a professional context. |
COMPETENT The email includes concluding remarks that effectively support the objective of the email and are appropriate for a professional context. |
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NOT EVIDENT A closing or signature is not provided. |
APPROACHING COMPETENCE The closing or signature is not appropriate for a professional context. |
COMPETENT The closing or signature is appropriate for a professional context. |
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NOT EVIDENT The submission does not identify any principles of cross-cultural communication that were considered when creating the email. |
APPROACHING COMPETENCE The submission identifies only 1 or 2 principles of cross-cultural communication that were considered when creating the email, or the submission identifies principles that were not clearly applied while creating the email. |
COMPETENT The submission identifies 3 principles of cross-cultural communication that were considered when creating the email. The principles identified were clearly applied while creating the email. |
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NOT EVIDENT The submission does not explain how any principles of cross-cultural communication were applied when creating the email. |
APPROACHING COMPETENCE The submission explains how only 1 or 2 of the identified principles of cross-cultural communication were applied when creating the email, or 1 or more explanations are unclear or lack essential detail. |
COMPETENT The submission explains how all 3 identified principles of cross-cultural communication were applied when creating the email, including essential detail. |
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NOT EVIDENT The submission does not include both in-text citations and a reference list for sources that are quoted, paraphrased, or summarized. |
APPROACHING COMPETENCE The submission includes in-text citations for sources that are quoted, paraphrased, or summarized and a reference list; however, the citations or reference list is incomplete or inaccurate. |
COMPETENT The submission includes in-text citations for sources that are properly quoted, paraphrased, or summarized and a reference list that accurately identifies the author, date, title, and source location as available. |
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NOT EVIDENT Content is unstructured, is disjointed, or contains pervasive errors in mechanics, usage, or grammar. Vocabulary or tone is unprofessional or distracts from the topic. |
APPROACHING COMPETENCE Content is poorly organized, is difficult to follow, or contains errors in mechanics, usage, or grammar that cause confusion. Terminology is misused or ineffective. |
COMPETENT Content reflects attention to detail, is organized, and focuses on the main ideas as prescribed in the task or chosen by the candidate. Terminology is pertinent, is used correctly, and effectively conveys the intended meaning. Mechanics, usage, and grammar promote accurate interpretation and understanding. |
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