Assignment Description
Title: Hospitality property design trends that will impact the customer experience (2023 and Beyond)?
The hospitality industry is facing a significant structural challenge both as a legacy of the global pandemic and changing customer preferences relating the physical facilities. Hotel, resort and food and beverage operators will be looking for ways to increase competitiveness and enhance the customer experience. Improvements to their physical facilities by way of new design innovations will be examined.
This essay should not be only focused on technology directly but more on the built form and architectural and interior design of new facilities. You should draw upon your own observations and experience in hotels and relate this to your research. Using independently sourced references, prepare a paper that discusses how the Hospitality Industry may utilize property design characteristics to increase the customer experience in 2023 and beyond. Your focus will be on current and anticipated physical design innovations.
Points to remember while writing:
1. Length of the essay is 1500
2. Wherever possible in the essay, use examples of hotels from around the world.
3. A minimum of 10 sourced references are required.
4. Include a Cover page, a Table of Contents page, the body of the paper and a reference page.
5. Strictly adhere to APA formatting while providing in-text citations and references.
**Essay Format**
Paragraph 1. Introduction
– Background on Hospitality Property Design
– Importance of Customer Experience
– Purpose of this essay
Paragraph 2: Evolution of Hospitality Property Design
2.1 Historical Overview of Hospitality Property Design
2.2 Shift toward Customer-Centric Design
2.3 Influence of Technology on Design Trends
Paragraph 3: Current Hospitality Property Design Trends (a major focus of the essay)
3.1 Personalization and Customization of Spaces
3.2 Flexible and Multi-Purpose Spaces
3.3 Integration of Technology for Enhanced Guest Experience
3.4 Sustainable and Eco-Friendly Design
Paragraph 4: Future Hospitality Property Design Trends (a major focus of the essay)
4.1 Blending Indoor and Outdoor Spaces
4.2 Emphasis on Local and Authentic Experiences
4.3 Wellness-Oriented Design
4.4 Integration of Artificial Intelligence and Smart Technologies
Paragraph 5: Impacts on Customer Experience
5.1 Increased Guest Satisfaction and Loyalty
5.2 Immersive and Memorable Experiences
5.3 Personalized and Tailored Services
5.4 Enhanced Comfort and Convenience
Paragraph 6: Challenges and Limitations
6.1 Adapting to Changing Consumer Expectations
6.2 Cost and Budget Constraints
6.3 Sustainability and Environmental Responsibility
Paragraph 7: Recommendations
Paragraph 8: Conclusion
References