OS, file management system, process & programs used to backup Windows & MacOS;disk cleanup utility, disk checking utility, and disk defragmenter utility;three common computer problems & actions to troubleshoot

Class: ITC 1301, Computer Essentials

Instructor: Ming Luong

School name: Columbia Southern University

My name: Erin Harbour

*It does require a souce/citation from CSU library which I can possibly add later, myself*

 My assignment is to complete the following five activities. My completed scholarly activity should be at least two pages in length.

  1. Conduct a search on the internet and/or CSU Online Library, and identify the functions and purpose of the following operating systems (OS): Microsoft Windows, Mac OS X, Linux, iOS, Blackberry OS, and Android. Identify the advantages and disadvantages of each.

  2. Describe the file management system on your desktop or laptop computer. In addition, either provide a screenshot or create a table of your file structure to include files, folders, and subfolders.

  3. Explain the process and programs used to backup both Windows and the Mac OS.

  4. Explain the function and importance of each of the following system utilities: disk cleanup utility, disk checking utility,

    and disk defragmenter utility.

  5. Discuss three common computer problems and the actions you would take to troubleshoot the problems.

Your scholarly activity must be at least two pages in length, double-spaced. You are required to use at least two outside sources, one of which must come from the CSU Online Library. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying APA citations.

My paper needs to have three sections: 1) Introduction, 2) Discussion, and, 3) Conclusion.

I do have an outline:

I. Introduction 

Provide a brief overview of the assignment and a summary of the topics to be discussed. 

II. Body

Operating Systems: Functions, Purposes, Advantages, and Disadvantages 

For each type of the OSs, discuss the following:

  • Functions
  • Purposes
  • Advantages
  • Disadvantages

File Management System and File Structure 

  1. Description of the file management system on a desktop or laptop (I have a Macbook and have provided screenshots of my file structure. I just have folders & files, no sub-folders)
  2. Screenshot or table of file structure
  • Files
  • Folders
  • Subfolders

Backup Processes and Programs for Windows and Mac OS 

  1. Windows backup process and programs
  2. Mac OS backup process and programs

System Utilities: Functions and Importance 

  1. Disk cleanup utility
  2. Disk checking utility
  3. Disk defragmenter utility

Troubleshooting Common Computer Problems 

  1. Problem 1: Description and troubleshooting steps
  2. Problem 2: Description and troubleshooting steps
  3. Problem 3: Description and troubleshooting steps

III. Conclusion 

Summarize the main points discussed and your closure statement. 


My scholarly activity must be at least two pages in length, double-spaced. You are required to use at least two outside sources, one of which must come from the CSU Online Library. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying APA citations.

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