Part A (1200 -1500 words)Referring to the research paper by Ong, Jayagobi, Raut and Chong (2015),
Answer thefollowing questions:
1. What is the area of improvement the hospital was trying to address in its qualityimprovement project?
What was the impact of the problem in the hospital that was thesubject of focus in the quality improvement project?
2. What is the scientific rationale that this improvement project is based on?
3. Why it was important to conduct this quality improvement project?
4. What were the objectives of the quality improvement project?
5. What are the different types of wastes in operations management? Which waste (s) didthis study address?
6. What improvement framework did the quality project embrace? Describe its componentsand provide scientific evidence about its robustness?
7. Why were there inclusion and exclusion criteria for this improvement project?
8. What interventions did the hospital improvement team develop? What were theassumptions that these interventions were based on?
9. Did the improvement project achieve its objectives? Discuss the results and analyze theeffectiveness of the achievements. What was the primary measure that the project used todemonstrate a success?
Part B (1800 words)Compare and contrast the just in time concept with the focused factory concept in terms oftheir applicability to a healthcare operational setting.
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