Conflict Skills Assignment
Step One:Complete the Conflict Styles Questionnaire. You do not need to show me a copy of this. I trust that you will fill it out.
Step Two: Answer these questions below. Please copy over the questions too—it makes it easier for me to grade J
Step Three: Submit your assignment as a PDF in Moodle by the due date and time.
- What was your Dominant Conflict Style? (Write a one sentence response here.)
- What was your Backup style? (Write a one sentence response here.)
- Do you agree or disagree with the results of the questionnaire? Do you think that your results are reflective of the way you really handle conflict? (Write a complete three sentence response here.)
- Do you think that overall, you handle conflict well or do you think that you need improvement? (Refer to the “Do’s and Don’ts of Conflict� list on Moodle to answer this question.(Please write a 200-300 word response here.)
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EXCEEDS EXPECTATIONS |
23-25 points |
Answers all questions fully and completely; answers are highly informative and insightful; no errors in grammar, capitalization, punctuation, or spelling |
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MEETS EXPECTATIONS |
20-22 points |
Answers all questions and fully and completely; answers are informative and meaningful; almost no errors in grammar, capitalization, punctuation or spelling |
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APPROACHING EXPECTATIONS |
17-19 points |
Answers most of the questions somewhat fully and completely; answers are somewhat informative and meaningful; many errors in grammar, capitalization, punctuation or spelling |
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BELOW EXPECTATIONS |
0-16 points |
Answers few of the questions; answers are not informative or meaningful; numerous errors in grammar, capitalization, punctuation or spelling |
THE DO’S AND DON’TS OF CONFLICT
DON’T:
o Yell
o Cry
o Blame
o Shame
o Swear
o Be Physical
o Call Names
o Interrupt
o Demand
o Be Superior
o Threaten
o Gunnysack
o Say “Never� or “Always�
DO:
o Discuss your goals
o Use “X-Y-Z� statements (“When you do “X� in situation “Y� I feel “Z�)
o Be positive
o Be a good listener
o Acknowledge the other person’s feelings
o Say “I am hurt� rather than “I am mad�
o Take a time-out if you need it
o Say, “I’m sorry. Please forgive me.�
use the file included for more info!