*3123* Although e-mail is effective for both internal and external communication, many important messages still call for letters. Identify four situations calling for business letters and provide a workplace example of each.

The first example is in the text (written record needed), but the other three are not. The question is about businesses using letters, not individuals. Please read pages 244-245 and resubmit using the information ono those pages.

The structure of an essay begins with the introduction which is the first paragraph, and it introduces the topic. It should include naming the main components of the answer. It should be at least 4 – 5 sentences. It tells the reader what the essay is about and mentions the main points. The bibliography includes the author’s name, the year of publication, the book title and the publisher’s name. Example for a book: Smith, A. A. (2019). Ethics and religion. University Press.

Mary Ellen Guffey & Dana Lowey, 2021
Cengage
ISBN.13: 978-0-357-12923-4
https://www.cag.edu.tr/uploads/site/lecturer-files/mary-guffey-essentials-of-business-communication-2016-yzss.pdf

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