Business Finance – Management Week 9 Assignment – Diagnosing & Resolving Conflict

Overview

Workplace diversity fosters both valuable perspectives and possible conflicts. Your task as a future leader is to cultivate an environment of inclusivity and belonging and to provide effective conflict resolution support. This assignment lets you explore the intricacies of promoting inclusivity and managing conflict within diverse workplaces. By understanding how inclusivity and conflict management intersect, you’ll be better equipped to foster a harmonious and productive environment for your team.

Preparation

To prepare for this assignment, review the following:

• Inclusive Leadership Continuum from How to Be an Inclusive Leader.
• Chapters 1-3 in The Conflict Resolution Toolbox.

Instructions

In a 4-5-page paper, please complete the following:

1. Discuss the concept of workplace conflict, its underlying causes, and how a diverse workforce can contribute to it.
   • Title this section, “Conflict in Diverse Workforces.”
2. Evaluate your personal behaviors and mindset related to workplace diversity and inclusion, considering your position on the Inclusive Leadership Continuum.
   • Title this section, “Diversity and Inclusion.”
3. Identify a conflict in, “The Conflict Story: A Case Study.”
   • Title this section, “Case Study Conflict.”
4. Describe the conflict resolution model that is most fitting for diagnosing the conflict within the case study, including why it is the preferred choice.
   • Refer to Chapters 4-12 in The Conflict Resolution Toolbox to review your chosen model.
   • Title this section, “Conflict Resolution Model.”
5. Explain a specific process within your chosen model that contributes to conflict resolution and its resulting outcomes.
   • Title this section, “Process and Outcomes.”
6. Apply the chosen model’s strategic direction to the identified conflict in the case study.
   • Title this section, “Conflict Analysis Results.”
7. Cite a minimum of four sources, not including The Conflict Resolution Toolbox, to support your claims, including in-text citations.
   • Visit the Master of Public Administration Library Guide. There you’ll find credible sources, a list of databases focused on Public Administration, and guidance on library research in general.

Formatting Requirements

• Length: Ensure that your paper consists of 4-5 pages, plus a title page and sources page, making the total length of the document 6-7 pages.
• Citations: This course requires the use of Strayer Writing Standards (SWS). The library is your home for SWS assistance, including citations and formatting. Please refer to the Library site for all support. Check with your professor for any additional instructions.

The specific course learning outcome associated with this assignment is:

• Evaluate strategies to resolve conflicts in diverse environments.