Compare operational management theories that can aid in the implementation of quality improvement programs in a healthcare facility

April 28, 2023April 28, 2023 Discipline: Healthcare

Imagine you have been tasked with developing a quality improvement program that will improve the overall quality of the organization. You will need to complete a SWOT analysis, compare operational management theories, and then decide which one would be best to help your organization reach its goals.


  • Describe how a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis can directly assist with improving quality in a healthcare organization (reduced mortality, improving door to balloon times, etc). 
  • Choose at least two operational management theories ( MBO, TQM, CQI, etc) and discuss their similarities and differences. MBO,TQM,CQI
  • Which operational management theory do you believe would be best to improve quality in a healthcare environment (Reduced readmissions, reduced medication errors, improved patient satisfaction, etc.) ? Explain.
  • Describe at least two areas of improvement. Select one and provide a detailed outline for quality improvement based on the previous category

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