250 words per each area
Subject Area 3: Business Impact Analysis
Subject Area 4: Business Continuity Strategies
Subject Area 6: Plan Development and Implementation
Subject Area 8: Business Continuity Plan Exercise, Assessment, and Maintenance
1 Program Initiation & Management
Program Management
Teams
Resources
Leadership Support
Sponsors/Program Steering Committee (PSC)
Tools
Laws, regulations & Standards
Service Level Agreement (SLA)
The business continuity professional’s role is to:
Establish the need for a business continuity program
Obtain support and funding for the business continuity program
Build the organizational framework to support the business continuity program
Establish the Need for the Business Continuity Program
Three important concepts:
The business continuity program should be funded by leadership
Leadership may not support the business continuity program if they do not see value in it
Gaining leadership commitment should be accomplished before any other business continuity tasks
Research and reference relevant business, legal, regulatory, statutory, and contractual requirements and restrictions both from an internal and external perspective, providing recommendations on compliance and conformity for the entity
Reference relevant standards developed by national or international standards development bodies and/or trade or industry associations
Identify and resolve any conflicts between the entity’s policies and relevant external requirements
Review existing audit reports to ensure the proposed business continuity program adequately addresses any gaps or opportunities
State the benefits of business continuity within the context of the entity’s mission, objectives, and operations
Explain the role of leadership, including their accountability and liability related to business continuity
Develop formal reports and presentations about the potential impacts of risks to the entity
To safeguard life, property and the environment
To minimize confusion and enable effective decision-making in a time of crisis
To minimize the loss of assets, controls, revenue, and impact upon customers
To provide products and services even during adverse conditions
To ensure the survival of the entity
To satisfy any legal, regulatory or contractual requirements
To facilitate the timely recovery of critical business functions
To maintain a favorable public image and reputation of the entity
2. Obtain and Funding Support for the Business Continuity Program
To gain leadership support and commitment for the business continuity program, you must:
Develop a mission statement and/or charter for the business continuity program within the context of the entity’s mission
Develop objectives, assumptions, and scope for the business continuity program within the context of the entity’s mission, objectives, and operations
Develop budget requirements for the business continuity program
Define the business continuity program structure and identify potential policy needs and critical success factors
Present the proposed business continuity program structure to obtain leadership support and approval for the business continuity program
Identify leadership sponsors for business continuity program development
Obtain leadership approval for budget requirements
Establish an oversight body such as a steering committee to lead the business continuity program
Define the scope, responsibilities, and overall accountability of each member of the steering committee and its support functions
3. Build the Business Continuity Framework and Coordinate/ Manage Program Implementation
Listed below are major tasks to manage a business continuity program.Lead the steering committee in driving the implementation of objectives, program structure, and critical success factors
Develop or utilize existing policies, standards, and procedures for the business continuity program
State the purpose of and obtain resources needed for the business continuity program
Identify teams to support business continuity program implementation
Monitor the status of the ongoing budget impact of the business continuity program
Develop project plans for core components, such as the risk assessment and business impact analysis processes. Outline any tasks required to support the approved critical success factors
Oversee the ongoing effectiveness of the business continuity program
Report to leadership on the status of the business continuity program on a regular basis
Role of Leadership
Protect and preserve the entity’s assets and resources
Assignment key functional personnel to required roles
Protect entity from consequences of:
Business interruption
Loss of business-critical information
Inadequate protection of assets and resources
Loss or disclosure of customer personal data
Cyber-related issues
Role of the Steering Committee
Define objectives, structure, policies and charter for the business continuity program
Provide guidance and oversight for the business continuity program
Provide the resources necessary to support the business continuity program
Provide input and approval of business continuity projects objectives, scope and timeframes • Assist in the definition of roles and responsibilities
Provide support for business continuity projects and the business continuity professional
Provide coordination and support for the plan development
The Business Continuity Professional’s Role
The role of the Business Continuity Professional as it relates to leadership and the Steering Committee is:
Obtains leadership support
Gathers information relevant to the business continuity program
Organizes and manages business continuity program:
Defines the program objectives
Assesses the program risk
Plans the program in detail
Tracks and reports program progress
Manages change
Directed the day-to-day operational activities of the military township ensuring alignment of workflow with departmental objectives. Provided strategic leadership and mentorship to department heads and administrative staff in the performance of various functions including recruitment, training, and performance management. Developed and executed operational procedures and policies. Measured program performance against established metrics. Liaised with community leaders and facilitated township meetings. Provided response to inquiries and data to senior leaders on operation progress and projects. Analyzed program financials, processes, and progress and recommended sustainable solution for recognized areas of deficiency. Promoted various continuous improvement initiatives focused on enhanced performance. Held accountable to the preparation and administration of the annual budget. Led the planning, design, execution, and monitoring of projects. Cultivated relationships with contractors and consulting vendors.
- Championed the successful management and maintenance of 20 UPH facilities valued at $200M driving increased quality of life.
- Successfully facilitates the training of 5.2K Service Members and 3.3K civilians in adherence to DoD standards.
- Advocated for regional retirees and was instrumental in the 2014 recognition from President of NAUS, as the best in the country for the successful launch of the Retiree Appreciation Day event.
Operations Manager (Senior Enlisted Advisor/Group Command Sergeant Major), 2010 – 2012
Can you provide your day-to-day responsibilities here?
- Spearheaded the transition of Warrior Leaders Course from Hawaii to Korea slashing travel time and cost of $5K per class.
- Key contributor to the Battalion scoring within the top quartile on the Army Readiness Assessment Program (ARAP) through the enforcement of safety standards.
- Delivered exceptional mentorship leading to the Battalion selection as the Army and Chief of Staff of the Army Individual Award for Safety Excellence.
Operations Manager (Senior Enlisted Advisor/Battalion Command Sergeant Major), 2008 – 2010
Oversaw the performance and workflow of 21 cross-functional professionals in support of operational missions. Compiled data to generate reports outlining program performance. Conducted analyses on systems, resource utilization, and operational procedures to identify areas of opportunity and execute remediation strategies. Performed comprehensive risk management and mitigation tasks focused on the execution of safe agency events. Developed and implemented business strategies based on systematic review findings. Engaged with civilian communities and area schools to promote positive partnerships. Served as a member School Disciplinary Hearing Board as well as various Advisory Councils and Boards. Presented as a subject matter expert at various community and chartered organization. Facilitated training to military and civilian personnel.
- Achieved superb results in the Defense Information Systems Agency (DISA) inspection without deficiencies.
- Drove an increase in the Battalion APFT pass rate by 51% while Soldiers in the Weight Control Program by 75%.
- Initiated the establishment of the sponsorship program leading to 100% sponsorship and community integration for arriving/departing personnel.
- Orchestrated the development of the pilot Joint Service Panel for the 18th Combat Wing, a dynamic team building event.
- Facilitated the Battalion’s 92%+ Fully Medical Readiness rating through the provision of diligent leadership.
- Effectively migrated the Soldier and Family programs to new facilities enhancing quality of agency services.
- Established a first-ever monthly leadership program.