consumers (like you) being “cheated” by a misleading, deceptive, or confusing term/provision in any consumer sales/marketing materials

Please read all steps and do the coursework. The work is interknit and has to be state what you learn going through all the reading and course 

Q 1 THIS QUESTION INCLUDES A REQUIRED TRAINING COURSE (LINK BELOW) WHICH IS APPROXIMATELY 70 MINUTES IN LENGTH, SEPARATED INTO THREE SEPARATE MODULES (Module 1: Foundations; Module 2: Mitigating Bias; Module 3: Creating a Culture of Inclusive Excellence).   

It is important to understand different types of bias, and how such bias can result in unlawful discrimination.  The National Institutes of Health (NIH) has a well designed, and highly informative training course on this topic.  For this question, please take the NIH training course listed below.  (The PDF files, to help you follow along, are also separately linked below):

TRAINING COURSE TO UNDERSTAND AND RECOGNIZE BIAS (Takes about 70 minutes):

https://diversity.nih.gov/Implicit_Bias/story.htmlLinks to an external site.

PDF SLIDES FOR TRAINING COURSE:

https://diversity.nih.gov/sites/coswd/files/images/NIH_Implicit_Bias_Full_Course.pdfLinks to an external site.

AFTER COMPLETING THE NIH TRAINING COURSE IN BIAS, and using the information from the provided (linked) NIH training course, provide answers to the following FIVE (5) ITEMS WITHIN YOUR ANSWER TO THIS QUESTION:

1.  Describe and provide an example of what “Affinity Bias” is;

2.  Describe and provide an example of what “Stereotyping” is;

3.  Describe and provide an example of what a “Blind Spot” means with regard to bias;

4.  Describe and provide an example of what “Confirmation Bias” is;

5.  Discuss some practical ways to set aside any pre-disposition in order to assure that you are fair, objective, and impartial to others.

Q 2

One type of illegal workplace harassment is called “HOSTILE WORK ENVIRONMENT.”  This involves conduct that creates an intimidating, hostile or otherwise offensive working environment where the conduct relates to protected characteristics or protected classifications.  Protected classifications can be found at the following link by scrolling on the left and clicking on “What is Protected” at: https://calcivilrights.ca.gov/employment/#whoBodyLinks to an external site.

Examples of HOSTILE WORK ENVIRONMENT behavior includes: sexually suggestive or obscene letters, invitations, notes, emails, or voicemails;  comments, slurs, so-called “jokes,” remarks, or epithets; and other conduct or comments.  The behavior does NOT need to be targeted or directed at the victim, as the mere presence of this behavior in the workplace constitutes hostile work environment.

NOW, FOR THIS QUESTION, assume that you work for a California employer with 100 employees, and your co-workers often make comments (in your presence) which consist of hostile work environment behavior (described above).  You do not participate in this conduct, but you are present when it occurs. 

QUESTION (using the provided text box to answer):  As a professional business person, describe why such an environment is harmful and inappropriate; describe several practical and appropriate courses of action for you to take in such a circumstance; and describe ways for you to avoid being associated with such conduct.

Q3

You work for a California employer with 100 employees.  One day at the office, a co-worker says to the boss (in front of other co-workers), “I just want you to know that I’ve converted to a new religion, called the Feline Faith.  Our beliefs include reverence of all cats, as they are sacred, spirited creatures.”  

After the Feline Faith co-worker walks away, your boss turns to you and other workers, and says: “I’m so tired of these religious nuts, like people who join some stupid religion based on cats.  Bunch of crazy, useless, village idiots.”  Then the boss walks away.  Later that day, you learn the the Feline Faith is a recognized religious organization under state and federal law.

LINK TO CA PROTECTED CLASSIFICATIONS  (Protected classifications can be found at the following link by scrolling on the left and clicking on “What is Protected” at):

https://calcivilrights.ca.gov/employment/#whoBodyLinks to an external site.

LINK TO LEGAL LIABILITY (Liability can be found at the following link by scrolling on the left and clicking on “Available Remedies” at):

https://calcivilrights.ca.gov/employment/#remediesBodyLinks to an external site.

NOW, FOR THIS QUESTION:  Using the law (links above), fully discuss and describe the legal implications of such behavior.  Then, fully discuss and apply relevant elements of the NIH implicit bias training module that you took within this exam, including how the behavior described above impacts and undermines a professional, productive, business environment.

 


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