Course Project: Part 1 – Selecting a Communication Goal
Assignment
Required Resources
Read/review the following resources for this activity:
Textbook: Chapter 1, 2, 3, 5
Lesson
Week 1 CCC Part 1 Template Links to an external site. (Use this template to complete the assignment.)
Minimum of 1 outside scholarly source (in addition to the textbook/lesson)
Introduction: Communication Change Challenge (CCC) Part 1
The Course Project is about improving your interpersonal communication skills. For this project, you will select a relevant interpersonal communication behavior to work on and improve (Week 1), attempt to change your behavior or pattern in the communication area you selected (Week 2), and evaluate your progress and performance (Week 3).
Click on the following link for project examples: there is a screenshot of the examples in the uploaded files of this order
This week, you will select a communication goal or challenge that is related to interpersonal communication. You will work on this challenge for the following two weeks with the goal of improving your communication pattern in this area.
Project Timeline
The following is a breakdown of what will be covered in each part of the project:
Due Title
Week 1 Selecting a communication goal
Week 2 Describing communication pattern, analyzing goal and developing a plan
Week 3 Implementation of the plan and evaluation of your progress
Instructions (Please complete both Part 1 and Part 2 below)
Part 1
Take some time to think about challenges you have communicating with other people. These difficulties may involve strangers or acquaintances; consider communication aspects with friends, family members, or people at school or work. You may identify situations that involve specific individuals or general circumstances. Some examples include having trouble starting a conversation with someone you have never met, saying “no” when your sister asks to borrow money, or avoiding participation in meetings even when you have a question or contribution to the discussion.
Complete the steps in the following framework to identify a goal. Using the template for this week, detail each of the steps to explain how you chose this one communication problem area you intend to change.
1A. “I Can’t” List
What are your “I can’t” communication behaviors? Address verbal, nonverbal, listening, group communication aspects, and cultural differences. Click on and read the sample responses for this section first. Then, write and submit the following for this part:
Make a list of six challenges relating to your interpersonal communication that you feel require attention because you “can’t” seem to do these well.
Under each “I can’t” identified, describe the behavior in detail for the first paragraph. In the second paragraph, provide an example that illustrates that behavior
Write a two paragraph response (description then example) for each “I can’t” behavior.Instructions (Please complete both Part 1 and Part 2 below)
Part 1
Take some time to think about challenges you have communicating with other people. These difficulties may involve strangers or acquaintances; consider communication aspects with friends, family members, or people at school or work. You may identify situations that involve specific individuals or general circumstances. Some examples include having trouble starting a conversation with someone you have never met, saying “no” when your sister asks to borrow money, or avoiding participation in meetings even when you have a question or contribution to the discussion.
Complete the steps in the following framework to identify a goal. Using the template for this week, detail each of the steps to explain how you chose this one communication problem area you intend to change.
1A. “I Can’t” List
What are your “I can’t” communication behaviors? Address verbal, nonverbal, listening, group communication aspects, and cultural differences. Click on and read the sample responses for this section first. Then, write and submit the following for this part:
Make a list of six challenges relating to your interpersonal communication that you feel require attention because you “can’t” seem to do these well.
Under each “I can’t” identified, describe the behavior in detail for the first paragraph. In the second paragraph, provide an example that illustrates that behavior
Write a two paragraph response (description then example) for each “I can’t” behavior.Instructions (Please complete both Part 1 and Part 2 below)
Part 1
Take some time to think about challenges you have communicating with other people. These difficulties may involve strangers or acquaintances; consider communication aspects with friends, family members, or people at school or work. You may identify situations that involve specific individuals or general circumstances. Some examples include having trouble starting a conversation with someone you have never met, saying “no” when your sister asks to borrow money, or avoiding participation in meetings even when you have a question or contribution to the discussion.
Complete the steps in the following framework to identify a goal. Using the template for this week, detail each of the steps to explain how you chose this one communication problem area you intend to change.
1A. “I Can’t” List
What are your “I can’t” communication behaviors? Address verbal, nonverbal, listening, group communication aspects, and cultural differences. Click on and read the sample responses for this section first. Then, write and submit the following for this part:
Make a list of six challenges relating to your interpersonal communication that you feel require attention because you “can’t” seem to do these well.
Under each “I can’t” identified, describe the behavior in detail for the first paragraph. In the second paragraph, provide an example that illustrates that behavior
Write a two paragraph response (description then example) for each “I can’t” behavior.
Sample List: I can’t ask my friends for favors when I need their help.
I can’t discipline my daughter without becoming angry.
I can’t say “no” when my boss asks me to work overtime.
I can’t address employees directly or clearly when corrective action is needed.
I can’t stop coming across as sarcastic in my conversations with others.
I can’t keep my staff focused on the discussion at hand during meetings.
I can’t accept constructive criticism without becoming defensive
Sample Description: Challenge 1: “I can’t say no to a family member if he or she asks for my help.”
Description: Unless I have a really good excuse, I can’t say no when a family member asks me to do something. Even though I often feel like I am being taken advantage of, I still feel obligated to help. Our family is very close, and we do a lot of things for each other, but my family members tend to ask me to do the things that nobody else wants to do or is willing to do. It has become expected that I will do the things that others will not.
Example: Last week, I used a vacation day and cancelled personal plans on two separate days to tend to family business. On Tuesday, I took my grandmother to the doctor for an outpatient surgical procedure because my mother had an important business meeting that day. On Saturday, I cancelled a dinner with old friends to look after my three-year-old niece so that my brother and sister-in-law could celebrate their anniversary.
1B. “I Won’t” List
What are your “I won’t” communication behaviors? Once you have read your list of “I can’t” communication behaviors aloud and consider each one carefully. Go back and read each behavior aloud again, but this time, substitute the word “won’t” for “can’t.” (“I won’t ask my friends for favors when I need their help.”)
Be honest with yourself – were there behaviors on your list for which the word “won’t” seemed more accurate than the word “can’t”? Probably so, because there are very few communication behaviors that people are physically unable to do. “Won’t” suggests that an element of choice is involved.
Write and submit the following for this part:
Provide a list of any statements that you were honestly able to revise to say, “I won’t.”
Provide an explanation for each regarding why it is more accurate to say “I won’t” rather than the original “I can’t” statement.
Eliminate any “I won’t” statements from consideration for this project because the “I won’t” aspect indicates your unwillingness to actually make a change.
1C. “I Don’t Know” List
Now go back to your remaining “I can’t” communication behaviors and try substituting, “I don’t know how to” for the words “I can’t.” Instead of saying, “I can’t keep my staff focused on the discussion at hand during meetings,” try saying “I don’t know how to keep my staff focused on the discussion at hand during meetings.”
It is important that you do not take the phrase “I don’t know how to” too literally. You may find that you do know how to do some of the things on your list, but you don’t know how to change from your existing poor habit to an improved communication behavior.
Sample Response
“I don’t know how to say no to a family member asking for my help” might sound strange to some. Of course you know how, you just say “no.” In reality, however, saying no may not be that easy, or it may not be your natural response. In addition, you may not recognize that there is a time for “yes” and a time for “no” and part of rectifying this communication behavior is establishing criteria by which you evaluate the appropriateness of saying yes or no given the circumstances. Then, you develop the necessary skills, language, and so forth to say no effectively.
Make a list of any statements you revised to say, “I don’t know how to,” and describe for each why this is more accurate than the original “I can’t” statement. If there are any issues that you still feel belong on your “I can’t” list, include a narrative to describe why.
The “I don’t know how to” items on your list are the ones to consider for this project. These are the ones you can expect to change by taking this course. Select one of these problem areas to work on for the remainder of the course and for the purpose of this report. Describe your process for eliminating additional “I don’t know how to” items to narrow your list to the one issue that you finally selected for the project.
Write and submit the following for this part:
Your list of issues that more accurately fit the “I don’t know how to” category
A narrative describing why you feel they belong there instead
Describe why you left certain issues in the “I can’t” category.
1D. Issue Selection
Write and submit the following for this part:
A narrative describing how you eliminated those that remained in the “I don’t know how to” category to decide on the one issue you selected for your project. This section needs to be at least a paragraph long.
1E. Project Statement
Write and submit the following for this part:
A clear project statement of the communication behavior you will address with this project and the person or people with whom you will be communicating for this project
Sample Project Statement
“I don’t know how to say no when my brother asks to borrow money.” A narrative describing how you eliminated those that remained in the “I don’t know how to” category to decide on the one issue you selected for your project. This section needs to be at least a paragraph long.
Part 2
In order to gain further understanding regarding the communication challenge you have selected, you will need to do some research to find an outside scholarly source (in addition to the textbook) that addresses the challenge you face. Once you have located that source and read it, summarize the source and share how the information within the source has provided insight into your challenge and strategies that can help that challenge.
Continue following the template as you complete Part 2.
Begin with the title of the source.
The first paragraph beneath the title will summarize the source.
The second paragraph will explain how the information in your chosen source has provided guidance or insight.
End with a full APA citation on the references page
You will be submitting Part 1 and Part 2 as one document that begins with a title page and ends with a References page.
Writing Requirements (APA format)
Length: minimum of 4 pages (not including title page or references page)
1-inch margins
Double spaced
12-point Times New Roman font
Title page
References page
Outcomes
CO 1: Examine the communication model and factors that influence perception.
CO 2: Determine which listening strategies are appropriate for specific communication situations.
CO 4: Determine the meaning of nonverbal communication.
CO 5: Identify the issues of language in verbal communication.
CO 6: Explain how culture shapes and affects communication.
CO 8: Assess how miscommunication causes conflict within groups.Outcomes
W1 CCC Grading Rubric
W1 CCC Grading Rubric
Criteria Ratings Pts
This criterion is linked to a Learning OutcomeLength
5 pts
Meets length requirement
0 pts
Does not meet length requirement
5 pts
This criterion is linked to a Learning OutcomePart 1A. “I Can’t” List
10 pts
Paper addresses all aspects of the section in a narrative paragraph.
8.5 pts
Paper addresses most aspects of the section in a narrative paragraph.
4.5 pts
Paper addresses some aspects of the section in a narrative paragraph.
3.6 pts
Paper addresses few aspects of the section in a narrative paragraph.
0 pts
No effort
10 pts
This criterion is linked to a Learning OutcomePart 1B. “I Won’t” List
10 pts
Paper addresses all aspects of the section in a narrative paragraph.
8.5 pts
Paper addresses most aspects of the section in a narrative paragraph.
4.5 pts
Paper addresses some aspects of the section in a narrative paragraph.
3.6 pts
Paper addresses few aspects of the section in a narrative paragraph.
0 pts
No effort
10 pts
This criterion is linked to a Learning OutcomePart 1C. “Don’t Know” List
10 pts
Paper addresses all aspects of the section in a narrative paragraph.
8.5 pts
Paper addresses most aspects of the section in a narrative paragraph.
4.5 pts
Paper addresses some aspects of the section in a narrative paragraph.
3.6 pts
Paper addresses few aspects of the section in a narrative paragraph.
0 pts
No effort
10 pts
This criterion is linked to a Learning OutcomePart 1D. Issue Selection
10 pts
Paper addresses all aspects of the section in a narrative paragraph.
8.5 pts
Paper addresses most aspects of the section in a narrative paragraph.
4.5 pts
Paper addresses some aspects of the section in a narrative paragraph.
3.6 pts
Paper addresses few aspects of the section in a narrative paragraph.
0 pts
No effort
10 pts
This criterion is linked to a Learning OutcomePart 1E. Project Statement
10 pts
Paper provides excellent project statement.
8.5 pts
Paper provides clear project statement.
4.5 pts
Paper provides unclear project statement.
3.6 pts
Paper provides misdirected project statement.
0 pts
No effort
10 pts
This criterion is linked to a Learning OutcomePart 2 Source Summary & Analysis
15 pts
Excellent source, summary, explanation and citation.
12.75 pts
Vey good source, summary, explanation and citation.
11.25 pts
Good source, summary, explanation and citation.
9 pts
Poor source, summary, explanation and citation.
0 pts
No effort
15 pts
This criterion is linked to a Learning OutcomeWriting: Mechanics & Usage
5 pts
The writing is free of errors in grammar, spelling, and punctuation that would detract from a clear reading of the paper.
4.25 pts
The writing contains a few errors in grammar, spelling, and punctuation, but the errors do not detract from a clear reading of the text.
3.75 pts
The writing contains some errors in grammar, spelling, and punctuation that need to be addressed for a clearer reading of the paper.
3 pts
The writing contains several errors in grammar, spelling, and punctuation that impede a clear reading of the paper.
0 pts
No effort
5 pts
Total Points: 75