ONLY USE Case Study #4, TLG Solutions FROM Organization Development: The process of leading organizational change (5th edition, ISBN 9781544333-021, -014, -013) by Donald L. Anderson. FILE UPLOADED FOR CONVIENCE
MAKE 3 OR MORE SLIDES AND DIVIDE THEM UP INTO THIS BELOW
1st slide
- What are the key dynamics in the group
- How do pieces interact with each other in the group
- Are there other underlying problems that are also contributing
2nd slide
What would be a relevant model or metaphor of understanding?
You don’t need to include an entire model, but you can show the relationships or cause/effects as part of a model.
This should be referenced in an “applied” format. Do not discuss the model theoretically but how it is applicable to this specific situation.
3rd slide
Identify at least three significant issues. Ones that have a strong and pervasive effect on the situation.
- Review the observable manifestations and who is involved and in what role.
- What are potential underlying contributing factors?
- What might be changed about it? And for what benefit?
- What mechanisms would be included and why would it have an effect on the issue?
FOR GUIDANCE, THE KEY ISSUES THE TEAM FACES IS
LACK OF COMMUNICATION
UNDEFINED JOB ROLES
UNDERSTAFFING
WORKLOAD DISCREPANCY
LACK OF PROPER TRAINING
POOR CUSTOMER SERVICE
INSTRUCTIONS MUST BE FOLLOWED, WITH NO PLAGARISM FOR PAYMENT TO BE RELEASED