Creating a user guide. Find the project below to assess your ability to address potential client inquiries, as well as your ability to interact with clients.

March 31, 2023March 31, 2023 Discipline: Other
Use the website below to create a user guide on the questions below. Question 5 will require the screenshots attached.
You may want to review https://www.braze.com/docs to complete this exercise.

Answer as if it was a question from a current client looking for an issue resolution. Please incorporate additional information such as links, screenshots, etc. as needed.
1. Is there a way to make a push campaign that sends to a user multiple times?
2. How can I send test notifications to myself? What are my options? Provide an example using one of the methods.
3. I created an in-app message campaign that is triggered on Session Start and launched it. No one is receiving this campaign. When I test it myself by opening up the app I receive a different in-app message and not this new one. I am in the audience segment to receive this new in-app message, what’s going on?
4. I have a bunch of identified users but we’ve had a shift at our company and we’re tracking users differently. How do I go about updating our users’ External IDs?
5. I sent an email campaign to a Segment I created, but one user got the campaign that wasn’t supposed to. The user with the external_id “ToddtheCEO” lives in France, so they shouldn’t get the message. Is there something wrong with my Segment? Please see attached Segment and User profile
6. Based on your access to and investigation within our documentation page, please pick any company of your choice and explain how using the Braze platform would help that company’s use case to grow their business and build long term relationships with their customers.

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