Crisis Management, Signal Detection, and Organizational Destruction: When a Manager Whitewashes, Buries, and Demolishes the Evidence

July 7, 2023July 7, 2023 Discipline: Ethics
Case Study 2 – Crisis Management, Signal Detection, and Organizational Destruction: When a Manager Whitewashes, Buries, and Demolishes the Evidence
 
In an essay format (Introduction, Discussion, and Conclusion), provide your answers to ALL the following questions. Use additional sources to present your analysis. 
  1. How did signal detection go awry? 
  2. What sorts of circumstances or work/life issues could have compelled Thornton to commit illicit behaviors? For each, describe a few ways that Thornton (or any manager) could have overcome them.
  3. How should executives have been involved? Explain. 
  4. In today’s Fourth Industrial Revolution techno-fused environment, why is it no longer possible to keep organizational crises private? How does this exposure affect the role of corporate executives regarding signal detection and action? 
  5. This crisis took place in the U.S., but there are amusement parks all over the world. Based on the data regarding cross-cultural norms, describe how the process and outcomes of Thornton’s actions might have been handled differently in another country of your choice (for international students, it might be your home country). 

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