Gun Violence
- 1 Problem Gun violence in America
- 2 Problem Description Reducing Gun violence
- 3 Evidence of Problem Describe the data or evidence of the problem symptoms, e.g. with Pareto chart (Exhibit 1).
- 4 Process Flow Use a process flow diagram (with swim lanes) to describe the process (Exhibit 2).
- 5 Point of Cause (5 why?) Use the 5 whys approach to identify the point of cause (Exhibit 3).
- 6 Root Cause Describe the root cause(s) of the problem.
- 7 Problem Analysis Use appropriate problem-solving tools to analyze the root cause(s) of the problem (Exhibit 4: a, b, c, etc.).
- Select the appropriate analysis tool for your data to convince the reader that you have analyzed the root cause(s) and that you have evaluated alternative solutions.
- 8 Short-term solution (Containment) Describe short-term actions required to protect customers from encountering this problem.
- 9 Long-term solution (Countermeasure) Describe actions required to solve this problem over the long term. Identify changes to the process you described in step 4 using your process flow diagram (Exhibit 5).
- 10 Implementation Issues Identify implementation issues, resources needed and potential limitations of the proposed solution.