Every organization has the responsibility for training employees to ensure that they do their jobs properly, effectively and have the knowledge they need to operate in the work environment and company culture. Training programs are resources that strengthen employees and develop employee skills needed to fulfill their obligation to the organization successfully. Healthcare organization training programs present learning and development opportunities in areas like compliance and risk management, ethics, HIPAA, malpractice, social intelligence, teamwork and team building, interpersonal skills, computer ethics, and diversity and inclusion. For this assignment students are expected to develop a training manual to guide employees in one of the areas mentioned in the assignment instructions. Your training manual should also include an outline of the materials included and a timeline detailing when the training will be provided.
Content
Although the Course Project Training Manual will be written as an academic paper in Microsoft Word, it is really a training manual for the identified audience. The intent is that students use this training manual for interview purposes upon graduation to a potential employer.
While creating your training manual be sure to include internal and external forces impacting your topic. For example, specific state and/or federal statutes, accreditation standards, regulations, risk management, organizational policies and procedures, and other applicable legal processes.
The original content must:
(1) be supplemented with specific legislation (state and/or federal statue, regulation and/or legal guidance) and clearly related to the selected topic and audience, and
(2) incorporate a minimum of four professional references. Keep in mind that paid or politically motivated legal sources are not authorized for the purpose of this assignment.
Example References:
- A state or federal governmental source to support specified legislation (must be .gov if using internet source) – Required
- The current course textbook
- A peer-reviewed journal from DeVry’s online library databases
- Scholarly or professional source such as AHIMA, HIMSS, etc.
Formatting
The training manual must be five to seven full pages in length (excluding title and reference pages), double-spaced, in third person, and formatted according to APA guidelines. Please see DeVry’s research, writing, and APA resources in the Student Resources section for further guidance.
At minimum, the following content must be included and written in third person.
- Title page: Include the title of the paper, the author, the university name, a running head, and page numbers.
- Table of contents: List the main heading sections of the paper and the pages where they are located.
- Introduction: Introduce the topic or issue to your audience, give overview of the training, and describe what the manual entails. The introduction also previews the main ideas and the order in which they are covered and establishes a tone of the document.
- Training objectives: Explain to the audience objectives and outcomes of the training and why it is required
- Training schedule: Identify the individual responsible for conducting the training and any required professional credentials they must hold. List who must attend the training by job role/title and when they must attend (new hire, annual, as required (identify when it is required)).
- Body (using proper APA headings): The body will encompass the actual training and must start off with an introduction and overview of the legislative, regulatory, or legal foundation (authority) for the training, including citation to all HIM, legal, and ethical sources. It may include original graphics, flow charts, and so on to illustrate content and resources that the employee would need to be compliant with the topic. Break out the main ideas using applicable APA headings when the topic has changed. State the main ideas, highlight major points in each idea, provide evidence, and include the information you found during your research and investigation. Identify how your training manual could be used within a Risk Management program.
- Conclusion: The conclusion should synthesize rather than introduce new material or repeat the main ideas verbatim unless there is a rephrasing of the thesis. The conclusion should recap what the audience is to gain from the training.
- APA reference page: Use the citation format as specified in the Syllabus, which is APA. All resources cited in the body of the paper must be included on the reference page.
Additional Requirements
- All margins in APA format are one inch.
- It must be written in third person using academic language from the perspective of a health information management professional.
- It must be double-spaced, with 12-point font, and must include page numbers and applicable APA headings to delineate major and/or required topics.
- A minimum of four references are required as noted above (anonymous authors, blogs, and paid sites or web pages are not acceptable) using an appropriately formatted APA reference page
- All content must be original for this course and each student. The resources should not dominate the content and be no more than 20% of the overall project. Turnitin may be used to identify the percentage of originality in each student’s submissions.