Overcoming communication barriers

Learning Goal: I’m working on a english discussion question and need an explanation and answer to help me learn.

This week’s lesson discusses the writing process, overcoming communication barriers, organization, and strategies for both positive/routine and negative messages. At the end of this week, your first writing assignment is due, a positive/routine message. This discussion will work through the planning step of the writing process to prepare that positive/routine message.

  • What are THREE things you know about the audience that will impact how you write this message? Consider the following:
    • What do they know about the topic?
    • What are their feelings about the topic or the company/author?
    • What in the message will benefit the audience?
    • What do they need to know?
    • What do they want to know?
    • What questions will they have?
    • What should they believe, feel, or do after reading the message?

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