Small Group DIscussion: Difficult Conversations at Work

Learning Goal: I’m working on a business discussion question and need the explanation and answer to help me learn.

Read the article How to Handle Difficult Conversations at Work. In your small group, you will be assigned one of the two case studies at the end of the article.

Each member of your small group will answer the following questions:

  1. How could the situation or conversation have been handled differently so that expectations and concerns were communicated clearly?
  2. What is your recommendation in this case? Would you conduct a formal or informal conversation, and why?

Group discussions will consist of a peer member review process. Each member of the group must make a main post addressing all discussion prompts and then reply to every member in the group with comments, suggestions, and questions regarding the member’s analysis of the topic(s) of discussion.

To complete this assignment, review the Group Discussion Guidelines and Rubric document.

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