Sustaining Change and Innovation in Public Services and Public Service Organizations – Key Lessons and Issues for the Future

April 15, 2023April 15, 2023 Discipline: Public Administration

Chapter 10 Reading – Sustaining Change and Innovation in Public Services and Public Service Organizations

Chapter 11 Reading – Key Lessons and Issues for the Future
1. Choose a change initiative in a public service or public sector organization with which you are familiar. How would you sustain organizational change and innovation in that organization?
2. Choose a public service organization that is undergoing a change process. Briefly outline the type of change happening and identify the different elements of the change process.
3. In response to the change process outlined in your case example, discuss the following:
Organizational change:
How do you know that you need to change?
What do you need to change?
How do you go about change?
Organizational innovation:
What are the prospects for organizational innovation?
What elements would foster an environment of innovation?
Sustaining Change in PSO
Key Lessons
 Book:  Chapters 10 and 11 (Brown & OsborneSustaining  SP (2012) Change in PSO

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