analyzed the quotes and illustrate the positive and negative of customesr telations at belleville NJ wallgreens location.
1. “If I could give zero stars I would. I have had problems filling my son’s prescriptions too many times. Didn’t switch because Dad and I get our scripts here as well. However, more than once they not only have his medication out of stock (something he gets monthly), they do not even have the courtesy to call me to notify me they are out of the medication (also not the first time). Then when I call and ask they not only tell me they will have to order the medication and won’t have it until next week, the woman on the phone speaks as if it is my problem and not theirs! I will find another pharmacy! I don’t need to give them my business or put up with their inconsideration and inconsistency.”
Customer Betsy Perez (1 star google review)
2. “I’m truly amazed by the great service this Walgreens has. I will Go as far as saying it is the best service of any Walgreens in the North NJ area. The staff is so courteous, friendly and took the time to explain all different alternatives to a product. I have been In the drive thru twice and every time is a good experience, unlike other Walgreens in North Bergen and West New York, the staff here really cares about your well being. Truly glad to have found this Walgreens.”
Customer Yarline Yepez (5 star google review)